For Corporate · Sales · Service · Frontline

Every rep ready. Every call coached.
Every conversation counted.

Learner360 for Corporate is an AI performance platform for teams that sell, serve and support. Reps practise with lifelike AI customers before the call, get guidance during it, and receive coaching insights after it — while managers finally see who needs what.

Weeksnot months to ramp

New hires certified through AI nesting before they touch a real customer.

practice attempts

Unlimited roleplays — reps rehearse the hard conversations until they're easy.

100%calls scored

Every practice session evaluated on the same objective rubric. No sampling, no bias.

1coaching queue

Managers get a single prioritised list of who needs help, on what, this week.

The conversation lifecycle

Train before. Guide during. Improve after.

Most training stops at the classroom door. Learner360 wraps around the entire conversation — the preparation, the moment, and the follow-through.

Before · Practice

AI customer roleplay

Reps face realistic AI customers — with personalities, objections and moods drawn from your actual market — until every scenario feels familiar.

  • Custom scenarios from your products & scripts
  • Objection libraries per industry & segment
  • Voice or chat, in 10+ Indian languages
During · Guide

Live conversation guidance

During real calls, an assistant surfaces the right talking points, compliance reminders and objection responses — quietly, in the moment.

  • Context-aware prompts as the call unfolds
  • Compliance nudges before mistakes happen
  • Battle-cards that appear exactly when needed
After · Improve

Post-call analytics & coaching

Every conversation becomes a coaching artefact — scored, summarised, and turned into the rep's next practice assignment.

  • Automatic scoring against your rubric
  • Talk-ratio, sentiment & keyword insights
  • Personalised practice queued from real gaps
Practice that feels real

Meet your AI customers

Every persona has a profile, a temperament and a difficulty level. Reps don't rehearse a script — they rehearse people.

RM
Rajesh MehtaValue-conscious family buyer
Hindi + EnglishSkepticalPrice-focusedModerate

"₹8,000 a year for insurance? My cousin pays half that. Why should I trust you?"

SP
Shalini PrasadBusy HNI, wealth review
EnglishImpatientData-drivenHard

"You have four minutes. Why is my portfolio underperforming the index, and what exactly changes now?"

AK
Arun KumarFrustrated broadband customer
Tamil + EnglishAngryChurn riskModerate

"Third outage this month. Give me one reason I shouldn't cancel today."

🎙️ Voice & chat modes 🎚️ Easy → Expert difficulty 🧾 Your products, your objections 🏆 XP, streaks & leaderboards 🌐 10+ Indian languages
CREST scoring

Five dimensions. One honest score.

Every practice session and every uploaded call is scored on the same five-dimension rubric — so improvement is measurable, comparable, and impossible to argue with.

CConnect

Rapport, empathy and the opening that earns attention

RReveal

Discovery questions that surface real needs

EExplain

Clear, compliant, benefit-led product articulation

SSolve

Objection handling that resolves, not deflects

TTake-forward

Closing, commitment and the concrete next step

Session Report · Priya S. · Renewal pitch
Connect
84
Reveal
71
Explain
88
Solve
54
Take-forward
76
Next practice queued: Price-objection drill · "cousin pays half" scenario · 3 rounds

Feedback a rep can act on in five minutes

No vague "be more confident." Each report pinpoints the exact moments that cost the conversation — with the transcript line, the better alternative, and a drill queued to fix it.

  • Moment-level feedback tied to transcript lines
  • Custom metrics — add your own scoring dimensions
  • Trend view: every rep's growth across weeks
  • PDF reports for reviews, audits and certifications
During the call

A quiet co-pilot on every real conversation

The moment a customer raises price, risk or a competitor, the rep sees the approved response pattern — plus compliance reminders before a misstatement can happen. Confidence on tap, without a supervisor hovering.

  • Real-time talking points matched to the conversation
  • Regulatory & disclosure nudges for BFSI conversations
  • Competitor battle-cards on demand
  • Works alongside your dialer and meeting tools
Live call · 04:32 · Renewal discussion
Customer mentioned: competitor priceAcknowledge, then anchor on claim-settlement record — 3-step pattern ready.
ComplianceDisclose lock-in period before discussing returns. Required for this product.
Suggested next question"May I ask what matters more to you — the premium today, or certainty at claim time?"
For managers

Stop guessing who needs coaching

Managers open one screen and know exactly where the week's coaching hours should go — backed by scores, trends and flagged sessions, not gut feel.

  • Team heatmaps across CREST dimensions
  • Prioritised coaching queue, refreshed weekly
  • Leaderboards & recognition that reps actually check
  • High-performer patterns identified and shared
Vikram T. — Solve dropped 3 weeks running Coach: objections
Batch 7 (nesting) — 4 reps below certification bar Extend nesting
Meena R. — Top Explain scores, 92 avg Share her pattern
Renewals team — Take-forward up 11 pts this month Recognise
Beyond sales training

Development journeys for the whole workforce

The same engine that sharpens sales conversations powers structured capability building — individual development plans, manager academies and role-based journeys, each with measurable milestones.

  • Individual development plans tied to role competencies
  • Manager & leadership development academies
  • Induction journeys that certify before day one on the floor
  • Custom capability frameworks — bring your own metrics
  • Progress visibility for HR, L&D and business leaders
Day 0–7Induction & product mastery

Modules, quizzes and first roleplays. Foundation certification unlocks the next stage.

Week 2–4AI nesting

Daily roleplays against progressively harder personas. Certification bar: sustained CREST threshold.

Month 2–6On-floor with guidance

Live call support plus weekly coached practice from real-call gaps.

OngoingGrowth & leadership track

IDP milestones, advanced scenarios, and manager-readiness development.

Built for how your industry sells

Scenarios, objections and compliance — per vertical

Generic roleplay teaches generic habits. Every vertical ships with its own scenario packs, objection libraries and regulatory guardrails.

🛡️Insurance

Advisor discovery, cross-sell, claims conversations and disclosure-compliant pitching.

🏦Banking

Consultative conversations, risk communication and cross-selling — with zero real customers exposed.

📈Wealth & Advisory

High-value conversations balancing data, trust and suitability obligations.

📞Contact Centers & BPO

Standardise high-volume conversations, cut nesting time, surface coaching needs at scale.

💊Pharma

Doctor-detailing practice with clinical accuracy and compliant claims language.

📡Telecom

Retention saves, plan upgrades and complaint recovery conversations.

🛍️Retail

Floor conversations, brand storytelling and objection handling for store teams.

🚗Auto & Consumer Durables

Showroom discovery, financing conversations and test-drive-to-close journeys.

Built for how enterprises buy

A posture your security team can sign off quickly

🔐

Encryption end-to-end

Data encrypted at rest and in transit, across every call, score and record.

🗂️

Role-based access

Granular permissions — admins, managers and reps see only what they should.

🇮🇳

India data residency

Data hosted in-region with audit trails, retention controls and DPDP-ready practices.

🧾

Audit & compliance

Session logs, consent records and exportable evidence for internal audit teams.

Connects to the systems you already run

Bring together role data, employee records, learning content and performance signals — without replacing your existing stack.

CRM · SalesforceCRM · ZohoCRM · HubSpot HRMS · DarwinboxHRMS · SAP SuccessFactorsHRMS · Keka SSO · Google / MicrosoftComms · Teams / SlackATS & LMS · 10+ more
Questions L&D teams ask

Straight answers

How realistic are the AI customers, really?

Personas are built from your actual segments — their language mix, objections, moods and difficulty. Reps consistently report the objections match what they hear on real calls, because the libraries are seeded from your call themes, not generic templates.

Can we use our own scoring framework instead of CREST?

Yes. CREST is the default rubric, but you can add custom dimensions, reweight them, or replace the framework entirely with your competency model. Scoring stays objective and consistent either way.

Does it work in Indian languages and code-switching?

Yes — roleplays and scoring handle Hindi, Hinglish, Tamil, Marathi and more, including natural code-switching mid-sentence, which is how Indian customers actually talk.

How does rollout work for a 500-rep team?

Typical enterprise rollout: two weeks of scenario and rubric configuration with your L&D team, a pilot cohort in week three, and full rollout by week six — with adoption dashboards throughout.

What about data security and procurement review?

Encryption at rest and in transit, role-based access, India data residency, audit logs and DPDP-aligned practices. We provide standard security documentation for procurement and infosec review.

How is this priced?

Per active user per month, with tiers by module (practice only vs. full lifecycle) and volume. Pilots are available for qualified teams — book a demo and we'll scope one.

Make your average rep your best rep.

A 30-minute walkthrough with roleplays built from your products, your customers and your objections.